Billing Questions
The Biola University Student Account Services Department produces student bills on/after the 16th of each month. Bills are emailed to the student's university address and posted online at My Account. If you have questions about your bill, please refer to the list below and contact the appropriate department.
Contact Information
| Type | Department | Phone | |
|---|---|---|---|
| Book Charges | Biola Store | (562) 903-4883 | biolastore@biola.edu |
| Collegium Membership Fees | Commuter Life | (562) 777-4018 | commuter.life@biola.edu |
| Residence Life Fines | Housing and Residence Life | (562) 944-0351 x5842 | priscilla.schubert@biola.edu |
| Financial Aid | Financial Aid | (562) 903-4742 | finaid@biola.edu |
| Health Insurance | Health Center | (562) 903-4841 | health.center@biola.edu |
| Housing Fees, Housing Deposits and Residence Hall Damage Fees | Auxiliary Services | (562) 944-0351 x5813 | undergrad.housing@biola.edu |
| Library Charges | Library | (562) 903-4838 | library@biola.edu |
| Lock and Key | Housing and Residence Life | (562) 944-0351 x5853 | undergrad.housing@biola.edu |
| Meal Plan & Flex Dollars | Auxiliary Services | (562) 944-0351 x5827 | dining.services@biola.edu |
| Music or Private Study Fees | Conservatory of Music | (562) 903-4892 | music@biola.edu |
| Parking Permits or Traffic Citations | Campus Safety | (562) 903-4877 | campus.safety@biola.edu |
| Professional Growth Fees | Rosemead School of Psychology | (562) 903-4867 | rachel.butag@biola.edu |
| Spiritual Development Chapel Attendance Fine | Office of Chapel Accountability | (562) 944-0351 x3854 | chapel.accountability@biola.edu |
| Talbot New Student Fees | Talbot School of Theology | (562) 944-0351 x4816 | Katie.nakamura@biola.edu |
| Tuition Charges* | Registrar's Office | (562) 903-4720 | registrar@biola.edu |
*Appeal of tuition charges, class fees, add/drop fees or late fees must be made in writing to the Office of the Registrar. An appeal form is available online at forms.biola.edu/registrar.