Payment and Payment Plans - Terms and Conditions

Thank you for choosing to attend Biola University. Before finalizing your payment and/or payment plan you must review and agree to the following terms and conditions.

Biola University will not be liable for the following payment errors:

• If you make a payment online prior to choosing a payment plan and do not wait long enough for the payment to show up on the payment plan resulting in your making a larger than necessary down payment;
• If you make the required down payment online prior to choosing a payment plan and agree to make an additional payment while completing the payment plan;
• If you make a payment using incorrect checking or savings routing and/or account information;
• If you do not have enough available funds or credit in your account to complete a transaction or your account has been closed;
• If you have not properly followed instructions on how to make a payment or complete your payment plan;
• If you do not complete your payment plan and payment in time to be enrolled before the enrollment deadline date/time, thus incurring a $200 Late Enrollment Fee;
• If the website is too busy to finalize your plan and you do not return to finalize the process before the deadline date/time, thus incurring a $200 Late Enrollment Fee;
• If your computer, computer system, browser or any related equipment and software is not working properly or is not compatible with this website so that you are unable to enroll in a payment plan from that computer.

A $25 fee will be assessed for any returned payment, regardless of the reason for the return. Examples of reasons for a returned payment are (but not limited to) non-sufficient funds, a stop payment, and/or the account is unable to be located.

Billing statements display current period transactions on the account prior to the closing date. Transactions that take place after the statement’s closing date will show in both MyAccount > Student Financials > Access your student account (for students) and on the Authorized User site under My Account > Account Activity (for authorized users).

The amount due is payable in full by 3:30 p.m. on the due date with the following exceptions: Current traditional fall and spring tuition, fees, room and board may be paid in installments as outlined in the University Catalog if the student has signed up for a payment plan (July–October for fall semester and November–February for spring semester).

1. Pay online using credit card (fees apply) or electronic check.
   1. Students login in at myaccount.biola.edu.
   2. Authorized Users login in at login.biola.edu/au. Your student must grant you access as an authorized user for use of this feature.
2. Mail your payment to Biola University Attn: Cashier, 13800 Biola Avenue, La Mirada CA 90639. Include the student name and ID number with your payment. Check must be received by Biola University’s Cashier by the payment due date to avoid a finance charge.

When you provide a check as payment, you authorize Biola either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we process your check electronically, your payment may be withdrawn from your account as soon as the same day we receive your check, and you will not receive the canceled check with your account statement.

The finance charges on your account are calculated by applying 0.83% per month (APR 10%) to the past due amount. To calculate the past due amount, we take the balance owed on your previous month’s statement and subtract payments received and credits issued.

When you enroll in a payment plan, you will be assessed a plan enrollment fee. If payments are late, a 1% late fee is assessed monthly on the account balance.

The Credit Balance (CR) is shown by a negative sign ("-") to the left of the amount. No payment is due when a credit balance exists. Payments to a student account which result in a credit balance will be refunded upon request, or in accordance with federal regulations for students receiving federal aid. To request a refund, please visit biola.edu/studentrefunds.

Students understand and agree that diplomas will be withheld if there is an outstanding obligation to the University or if they are in default on any government-based loans. Students will also not be allowed to enroll in future terms of study at Biola University until their previous balance is paid in full. If a previous debt has been turned over to a collection agency and the student pays off the previous debt, the student may return to Biola but would not be eligible to utilize payment plans to enroll in future terms of study.

Biola University extends credit to students by means of their school accounts and applies funds to the student account balances. Students promise to pay all charges plus any additional charges incurred including finance charges (which accrue at the rate of 0.83% monthly/10% per annum) according to their payment plan or within 30 days of billing.

Students acknowledge and agree that the credit extended by the University constitutes a qualified educational loan for the payment of educational expenses as defined in Section 523(a)(8) of the U.S. Bankruptcy Code and Section 221(d)(1) of the Internal Revenue Code.

Students understand that should they rescind authorization to apply any and all Title IV funds to their account, the amount rescinded shall become due and payable to the University. 

The student is responsible for any balance due that results from a change in the amount of financial aid.

If students do not pay their school account in full, the obligation may be assigned to an outside collection agency. Students agree to pay all reasonable costs of collection and expenses incurred by Biola University in connection with the enforcement of collection of their obligation to the extent permitted by applicable law. Students further agree to pay all costs of suit and reasonable attorney’s fees in any action to enforce payment of this obligation or any part of it.

Students understand and accept that if they leave school under any circumstances with a balance due, they hereby authorize Biola University and/or its agents, including attorneys and/or collection agencies, to make contact via cellular telephone and/or electronic technology to collect the outstanding debt, unless such parties are notified in writing to cease such communication.

Pursuant to California Code of Civil Procedure 360.05, students waive defense afforded by the statute of limitations as a defense to demand for payment of this note or any part thereof or any sum payable hereunder.

You may withhold payment of any disputed amount and any related finance charges until we resolve your billing inquiry. If you believe your bill is incorrect, or if you need more information about a transaction on your bill, contact us in writing as soon as possible. We must hear from you no later than 60 days after the original statement on which the error or problem appeared. You may contact us by telephone, but doing so will not preserve your rights.

In your letter or email, please provide the following information:

• Student name and ID number
• The dollar amount of the suspected error
• A description of the transaction and why you believe it is an error

You do not have to pay any amount in question while we are investigating, but you are still obligated to pay the transactions on your bill that are not in question. While we investigate your question, we will neither report you as delinquent for nor take any action to collect the amount in question. This is a summary of your rights. A full statement of your rights and/or responsibilities under the Federal Fair Credit Billing Act will be provided upon request.

If you have questions concerning your bill or need to notify us of an error, please email us at student.accounts@biola.edu or write to us at the address below. Please include the student's name and ID number.

STUDENT ACCOUNT SERVICES
BIOLA UNIVERSITY
13800 BIOLA AVENUE
LA MIRADA, CA 90639-0001

For information on our privacy policy please go to the following website: biola.edu/privacy.